NDIS

Your Trusted NDIS Supplier

Comfort First is the continence care division of Australian First Aid Distributions Pty Ltd, ABN 54 153 377 185.

Australian First Aid Distributions is the registered NDIS provider behind every order you place with us.

If you would like to check our registration, search the NDIS Commission provider register under Australian First Aid Distributions Pty Ltd rather than Comfort First, because that is the name the registration is held in.

Our team works with self-managed, plan-managed and agency-managed plans, and we are happy to talk through whichever applies to you.

We offer a broad range of Comfort First products, including:

  • Incontinence underwear designed for everyday confidence and comfort
  • Incontinence pants that feel comfortable under clothing
  • Reliable adult nappies and adult diapers for moderate to heavy needs
  • Soft, absorbent incontinence pads and specialty incontinence pads for women and men
  • Plus much more...

No matter the product or your requirements, our team is here to support you with your NDIS plan, helping you find the right Comfort First incontinence products that suit your lifestyle and care routine. We understand how important consistent supply, comfort, and choice are and that's why we’re committed to making it simple for you to access what you need when you need it.

With same-day dispatch for orders placed before 1 PM and friendly personalised support from your dedicated account manager, Comfort First makes managing your continence care easier and more reliable than ever.

Hear from Jason...

How to Order

  • Call us

    Speak directly with our friendly customer service team to place your order over the phone. We’re here to help with any questions you might have about our products or your needs.

  • Order Online

    Place your order through our website. Once your order is complete, please email your service agreement to Sales@comfortfirst.au so we can process your order in accordance with NDIS guidelines.

  • Email Your Order

    Prefer to send your order details via email? No problem! Email us at sales@comfortfirst.au  with your order specifications and service agreement attached.
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Why Comfort First?

  • Your own specialised account manager for personalised support.
  • Fast, friendly delivery - no matter your location, we ship anywhere in Australia.
  • Flexible payment options for self-managed or NDIS-funded plans.
  • We’re an Australian-owned and operated company, which means we understand local care standards, NDIS requirements, and the real needs of Australians managing continence care.

NDIS Agreement Form

Click the button below to download a copy of our NDIS Service Agreement. This form can be filled out digitally or printed and completed by hand. Once filled in, simply email it back to us at sales@comfortfirst.au. If you need help completing the form, our friendly team is here to assist.

NDIS Agreement Form

Customer Testimonials

  • Mark - verified customer

    "Orders always arrive so quickly, Comfort First makes it easy to get what I need without any stress. Their same-day despatch is a game changer."

  • Angela - NDIS Client

    "Having a dedicated account manager has made such a difference. They really understand my needs and go the extra mile to help me get the right items through my NDIS plan."

  • Melissa - Support coordinator

    "The team at Comfort First are always friendly and professional. Whether it's a quick question or help placing an order, they respond fast and make you feel genuinely cared for."

Ready to Simplify Your NDIS Experience? 

Our dedicated, highly trained team is ready (and genuinely happy) to help!

If you have any concerns at all, reach out today - we’re here to make continence care feel easier, more comfortable, and more confident.

Email: sales@comfortfirst.au
Phone: 03 5443 2239
Address: 205 Murphy Street, East Bendigo, VIC 3550