Subscription Plans

Our Comfort First Subscription Plans are designed to make continence care easier, more affordable, and hassle-free. Enjoy unbeatable savings and the convenience of monthly, every 2 months, or quarterly deliveries of Comfort First Pull-Ups/incontinence pants or Comfort First Wraparounds/high-absorbency incontinence underwear, so you never run out of the incontinence products you rely on.

Whether you’re an NDIS participant, carer, or continence user, our subscription offers comfort, consistency, and peace of mind, with flexible options tailored to your needs.

Comfort First Adult Nappies

Why Subscribe to Comfort First?

A Comfort First subscription saves you money, time, and hassle.

Here are some of the perks you'll get when subscribing:

  • Up to 18% Off: Enjoy tiered discounts - save up to 18% on every pack compared to one-off purchases.
  • Free Freight Australia-Wide: All plan levels include free shipping, no matter where you are - urban, rural, or remote - a significant saving.
  • Flexible Management: Change, add, or pause your plan anytime via your secure account - no lock-in contracts.
  • Reliable Supply: Your regular deliveries ensure you never run out of Comfort First products, with schedules you control.
  • Personalised Support: Our Bendigo-based team offers expert support - call, email, or visit us for help choosing the right plan.
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How it Works

  1. Select Your Plan: Choose the quantity you'd like, and the monthly delivery schedule you'd like them delivered on.
  2. Unlock Savings: Tiered discounts up to 18% apply automatically - see your price drop as you subscribe.
  3. Pay Securely: Use a credit or debit card at our Shopify checkout -encrypted and safe, with no payment details stored by us.
  4. Manage Easily: Log into your account to adjust, pause, or add products - full control at your fingertips.
  5. Receive Free Freight: Your order arrives on your designated schedule, Australia-wide, with no shipping costs.
Click to set up your subscription

Secure Payments You Can Trust

Your security is paramount. We use Shopify’s industry-leading platform for subscriptions, ensuring:

  • Bank-Level Encryption: Payments are protected with 256-bit SSL encryption - your credit or debit card details are secure.
  • No Stored Payment Details: Comfort First never stores your payment information - Shopify’s PCI-DSS compliant servers handle it all.
  • Trusted by Millions: Shopify’s robust security powers businesses worldwide, giving you confidence in every transaction.
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Need Assistance? We’re Here to Help

We pride ourselves on personalised service. If you need help setting up your Comfort First subscription, our customer support specialists are just a call or visit away:

  • Phone Support: Call 03 5443 2239 (Monday–Friday, 9 AM–5 PM) to speak with a friendly team member who’ll guide you.
  • Email Us: Contact sales@comfortfirst.au, and we’ll reply promptly.
  • Drop In: If you're in Bendigo, visit our store in person. We’ll set up your plan on the spot and can answer any questions you might have.

We’re here to make your subscription experience seamless and stress-free.

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Special Note for NDIS Clients

We know NDIS funding can vary. If you can’t use a credit or debit card subscription but want the savings and convenience of our Comfort First Subscription:

  • Contact Our Team: Call 03 5443 2239 or email sales@comfortfirst.au we’ll set up a recurring order tailored to your NDIS plan.
  • Personalised NDIS Support: Our specialists will collaborate with you or your plan manager to ensure hassle-free deliveries, with up to 18% off and free freight Australia-wide.